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Research Tools: InterLibrary Loan

Welcome to the Regent University Library Interlibrary Loan/Document Delivery Service!

  • If you can't find an article or book in the online Regent collection, now you can request it through Primo!
  • After not finding the resource in the catalog, click "Didn't find what you were looking for? Click here to expand your search."
  • If you then find a resource you'd like us to get for you from another library, click the title of a source we don't have and the "Get It for me from other libraries" link in the source record.
  • Still not finding a book or article, click the "Still Didn't Find What You Need?" link at the top of Primo and give us as much information about the resources as you can.
  • We will do our best to get sources for you from another library.

You may contact the Law InterLibrary Loan Department here or call us at 757-352-4450. 


Interlibrary Loan Instructions (For Items We Don't Own):

Interlibrary loan has changed! Now, all requests for items that Regent doesn’t own will go through Primo, which you’ve already been using to do your research.
If you search for something and we don’t have it, you can click “Get it for me from other libraries,” and you will see one of the following options:

  • If it’s an article, you can request it from another library by clicking this button:


  • If it’s a book or a book chapter, you can request the book or a scan of the chapter by clicking one of these buttons:


  • Articles and book chapters will be delivered to you via your Regent email and will also be available through your Primo account, under “My Requests.”

NOTE: If you aren’t sure where your requests are located, look for the “Sign In” button on the upper right-hand corner of the Primo page. Once you are signed in, you can click on your name to see everything about your library account!
Physical books and AV items you request from another library will be available for pickup within 7-10 days at the Service Desk in the Law Library. 

What if you can’t find a specific title in a Primo search? Fill out a request form manually by clicking on the following message in the white box at the top of Primo, after you conduct your search:

When manually filling out the form, include as much information about the resource as possible! Identification numbers, such as ISBN, ISSN, or OCLC number, can help us get you what you need quicker.

Frequently Asked Interlibrary Loan Questions

What is Interlibrary Loan?

Who may use ILL?

What can be requested via ILL?

Can I borrow textbooks for my classes through ILL?

What about Theses and Dissertations?

How long does it take to get something via ILL?

How will I be notified?

Where do I pick up materials I requested on ILL?

How long can I keep material borrowed via ILL?

How do copyright restrictions affect interlibrary loan?

Who can I contact about this policy?

InterLibrary Loan Quick Facts

Due Dates: Are determined by the lending library. Items are not loaned for entire semesters. The average loan period is 4 - 6 weeks.

Renewals: Renewals and the length of the renewal are ONLY granted at the discretion of the lending library. Each lender has a limit on how many times they will renew an item if at all. If a renewal is allowed, the average renewal period is 4 weeks.

Recalls: The lending library may recall Interlibrary Loan materials at their discretion. Recalled materials must be returned to Regent University Library within two (2) days of notification.

Returns: Loan materials borrowed through Interlibrary Loan must be returned to Regent University Library's Resource Desk. DE Students, see "InterLibrary Loan for distance students" tab.

Overdue items: Materials not returned by the due date or recall date, will result in a blocked Library account. A $1.00 per day overdue fee will be assessed. If the item is more than 30 days overdue, it will be declared lost and you will be billed a minimum lost fee of $95 plus processing fees per item. Should you pay the lost fee, you will not be able to return the item for a refund. Should Regent University Law Library pay the lost fee invoice, you may no longer return the item to have your fees reduced. You will have to pay your bill in full. If the item is returned before the lost fee is paid by you or Regent, your fine will be reduced to the $30 overdue fee. 

Electronic Delivery: All copy requests are delivered as PDF files to your email and Primo account. Be sure to save the PDF file as it will automatically be deleted 30 days after delivery.

Problems?: Please contact the Interlibrary Loan department as soon as possible. We will work with the lender to resolve the issue on your behalf.